privacy

Riegle Roofing and Exteriors Privacy Policy  

Introduction

This Privacy Policy outlines Riegle Roofing and Exteriors (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.rieglemetals.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

Grounds for data collection 

Processing of Personal Information

The processing of your personal information—defined as any information that could reasonably be used to identify you (“Personal Information”)—is based on various legal grounds, including:

Contractual Necessity – Processing is necessary for us to fulfill our contractual obligations to you and to provide our services effectively.
Legitimate Interests – We process Personal Information to protect and promote our legitimate interests, such as improving and personalizing our services, enhancing user experience, and ensuring security.
Legal Compliance – We may also process your Personal Information to comply with applicable legal and regulatory requirements, including financial and data protection laws.
By using the site, you consent to the collection, storage, use, disclosure, and other handling of your Personal Information as outlined in this Privacy Policy.

We encourage all users to review this Privacy Policy carefully and use it as a tool to make informed decisions about their interactions with our services.

What information we collect?

Riegle Roofing and Exteriors collects two types of data and information from users.

1. Non-Personal Information

The first type of information we collect is un-identified and non-identifiable information related to users, gathered through interactions on our site ("Non-Personal Information"). This information does not reveal the identity of individual users and may include:

Technical Data – Information about your device, such as the type of browser, operating system, language preference, and access time. This data helps us improve our site’s functionality and user experience.
Usage Data – Information related to your activity on our site, such as pages viewed, browsing behavior, clicks, actions, and other online interactions.

2. Personal Information

The second type of information we collect is Personal Information, which is identifiable information that can identify or reasonably link to an individual. This may include:

Device Information – Personal Information collected from your device, such as geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and details of your interactions with our site.

Registration Information – If you choose to register on our site, we may collect information such as:

Full Name – To personalize your experience and manage your account.
Email Address – For communication, updates, and responses to any inquiries or service-related notifications.
Physical Address – For potential delivery of information or materials, or to personalize service offerings based on location.
Phone Number – For direct communication if needed, including customer service or support purposes.
Contact Information – When you contact us directly (e.g., for customer support), we may collect any information you choose to share, such as details of your inquiry, order, or feedback.

Payment Information – If payments are made through our site, we may collect necessary billing and payment information to process your transaction.

We collect this data to improve our site, services, and customer support, as well as to ensure a secure and efficient user experience.

    How do we receive information about you?

    We receive your Personal Information from various sources:
    • When you voluntarily provide us your personal details in order to register on our Site;
    • When you use or access our Site in connection with your use of our services;
    • From third party providers, services and public registers (for example, traffic analytics vendors).

    What information we collect?

    Information Use and Sharing

    Riegle Roofing and Exteriors does not rent, sell, or share user information with third parties except as outlined in this Privacy Policy.

    How We Use Your Information

    We may use the information we collect for the following purposes:

    Communicating with You – To provide updates regarding our services, technical support, and respond to any customer service issues.
    Service Notifications – To keep you informed of our latest updates, services, and offers.
    Personalized Advertising – To display relevant advertisements when you use our site (see more under “Advertisements”).
    Marketing and Promotions – To market our website and products to you (see more under “Marketing”).
    Site Improvement – For statistical and analytical purposes, which help us improve site functionality and user experience.
    In addition to these uses, we may share personal information with our subsidiaries, affiliated companies, and subcontractors as needed to provide our services.

    Third-Party Service Providers

    We may share personal information with trusted third-party providers for purposes such as:

    Site Hosting and Operations – Supporting the hosting, operation, and maintenance of our site.
    Personalized Services – Delivering services, including personalized content and displays on our site.
    Data Storage and Processing – Storing and processing information on our behalf.
    Advertising Support – Displaying advertisements, evaluating campaign success, and retargeting users.
    Marketing and Promotions – Providing marketing offers and promotional materials relevant to our site and services.
    Research and Diagnostics – Conducting research, technical diagnostics, or analytics to improve our offerings.
    Legal Disclosure

    We may disclose information if we have a good faith belief that such disclosure is necessary to:

    Comply with applicable laws, regulations, legal processes, or governmental requests.
    Enforce our policies, including investigating potential policy violations.
    Detect, prevent, or address illegal activities, suspected fraud, or security issues.
    Establish or exercise our rights or defend against legal claims.
    Prevent harm to the rights, property, or safety of our company, users, or any third party.
    Collaborate with law enforcement as necessary to protect intellectual property or other legal rights.

    User Rights

    You may request to: 
    1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
    2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
    3. Request rectification of your personal information that is in our control.
    4. Request erasure of your personal information. 
    5. Object to the processing of personal information by us. 
    6. Request to restrict processing of your personal information by us.
    7. Lodge a complaint with a supervisory authority.

    However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

    If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
    Milo Riegle - 989-345-2495 .

    Retention

    We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

    We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

    Cookies

    At Riegle Roofing and Exteriors, we and our trusted partners use cookies and similar technologies within our services, including when you visit our website.

    A “cookie” is a small piece of information that a website assigns to your device while you are browsing. Cookies serve various purposes, such as helping you navigate between pages smoothly, enabling specific features automatically, remembering your preferences, and making your interaction with our services quicker and easier. Cookies also help ensure that the advertisements you see are relevant to you and compile statistical data on your use of our services.

    Types of Cookies We Use:

    Session Cookies – These cookies are stored temporarily during your browsing session and are deleted when you close your browser. They support normal use of our system and ensure efficient navigation.

    Persistent Cookies – These cookies are saved on your device for a fixed period and are not deleted when the browser is closed. They are used to recognize you on repeat visits, for example, to store your preferences for future logins.

    Third-Party Cookies – These cookies are set by external services that run content on the pages you view, such as analytics providers who help monitor and analyze site usage.

    Cookies do not contain personally identifying information, but personal information we store about you may be linked to information stored in cookies. You may remove cookies by following your device’s instructions; however, disabling cookies may limit some features of our website and impact your browsing experience.

    Analytics Tools

    To help us improve our website and services, we use Google Analytics and Microsoft Clarity to collect and analyze information about your use of our site.

    Google Analytics – This tool collects information such as how often users access the site, what pages they visit, and other interaction data. Google Analytics uses your IP address on the date you visit the site but does not associate it with personal details. We use this information solely to enhance our services. Google's ability to use and share this data is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

    Microsoft Clarity – This tool helps us understand user interactions on our site, such as clicks, scrolls, and engagement levels. Microsoft Clarity collects data without personally identifying you, and we use it to improve website functionality and user experience. Microsoft Clarity’s use of data is governed by the Microsoft Privacy Statement.

    We are committed to safeguarding your privacy while using these analytics tools.

    Third party collection of information

    Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

    This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

    How do we safeguard your information?

    At Riegle Roofing and Exteriors, we take great care in implementing and maintaining the security of our website and your personal information. We employ industry-standard procedures and policies to ensure the safety of the information we collect and retain. This includes measures to prevent unauthorized access, use, or disclosure of your information. We also require any third parties we work with to comply with similar security requirements, in accordance with this Privacy Policy.

    Although we take reasonable steps to safeguard your information, we cannot be responsible for the acts of those who gain unauthorized access or misuse our site. We make no warranty, express, implied, or otherwise, that we can prevent such access.

    Transfer of data outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Advertisements

    Third-Party Advertising Technology

    Riegle Roofing and Exteriors may use third-party advertising technology to deliver relevant advertisements when you visit our website. This technology may collect information about your interactions with our site and services to customize advertising content displayed to you, including by placing third-party cookies in your web browser.

    Opt-Out Options

    You have the option to opt out of many third-party ad networks, including those managed by the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA). To learn more about this practice, your choices, and how to opt-out of personalized ads from NAI and DAA members, please visit the following websites: NAI Opt-Out and DAA Opt-Out. http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

    Marketing

    We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

    Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

    Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

    Corporate transaction

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    Minors

    We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@rieglemetals.com .

    Updates or amendments to this Privacy Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    How to contact us

    If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@rieglemetals.com.

    Riegle Metals, LLC
    2234 Dam Road
    West Branch, MI 48661
    989-345-2495
    Last Modified 11/7/2024
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